F.A.Q.

Genealogy Hints&Tips

Q. How do I create a genealogy account?

A. To create an account, simply perform a search and purchase Search Credits
You will be emailed a password for future log-in

Q. Sometimes I can’t see either the First or Last Name box in Search Section?

A. This can be resolved by forcing your Internet Explorer to always refresh the page by setting your Internet Explorer Browser History Settings to “Every Time I visit the Web Page”. For more information on this, please refer to second section in this download
Technical Recommendations (Version 2.00) (266.3 KB).
 

A. Please use example one in the following download for standard search scenario: Genealogy Examples (1.21 MB)

 

A. Please use example two in the following download for for the use of "Begins With" and "Contains" partial name searches: Genealogy Examples (1.21 MB)

Q. No results are returned when using an address line in the search criteria?

A. The rule is "only enter part of the address that you know if correct", leaving out any combinations of "street", "road" or "rd" abbreviations as you might do a search based on "Dorset Road", whereas this record might be "Dorset Street" in our database, so by doing a search based on word "Dorset" only, results will appear.

Q. Still no records?

A. Taking into account above Hint & Tips with still no results, extend the number of years before and after year as starting point within the Search Criteria

For any other queries, please email us at info@glasnevintrust.ie

Finally, please refer to the introduction on main genealogy page to identify which records are currently available in our database.